Frequently Asked

Questions

Do you charge a fee for your planning services?

Yes, our team requests a Design Fee before we begin planning your custom itinerary. This fee covers the research, complete travel booking and management, concierge service, and comprehensive, on-call support you receive from us. The Design Fee varies depending on the length and complexity of your trip; we’ll share it with you right after our complimentary consultation call—no surprises here!

Do you specialize in only certain destinations?

No—with our team’s breadth of experience covering 30+ countries across the globe, along with our in-destination travel partners, we have the expertise to send you just about anywhere you’d want to go. Instead, we specialize in a type of travel experience: one that’s immersive, authentic, and full of luxury touches so you feel well taken care of throughout it all. We have a special love for designing adventurous journeys and leisurely river cruises.

You can learn more about the types of vacations we design right here.

Why book with you instead of direct or through my credit card?

When you book directly with a travel supplier or hotel, you’re just a number to them. Our team, on the other hand, has cultivated strong relationships with our preferred suppliers—so our clients get extra special treatment. We also give you one-on-one support throughout your journey.

And while you may receive a perk or two through your credit card rewards, our affiliation with preferred travel programs generally nets you more. Our clients may receive room upgrades, early check in/late check out, complimentary breakfast, spa/resort credits, and more (all subject to availability). Plus, should any issues arise, our upper-level connections allow us to resolve problems more effectively than you could on your own.

Do I pay for a trip all at once?

Not typically. Depending upon the travel experience, a first deposit is usually required to secure your booking—we will then help you keep track of payment due dates as they approach.

Do you recommend getting travel insurance?

Yes, always! In today’s unpredictable travel world, travel insurance safeguards your vacation investment. Keep in mind, too, that your medical insurance generally does not cover you overseas, so you’ll want to invest in travel insurance that can cover medical care if you need it when you travel abroad. We can help you choose the right insurance provider for your trip as we plan.

Enjoy life, travel more

Book your complimentary planning call today to start designing your ideal escape